Refund & Cancellation Policy

We understand that sometimes a child may decide chess isn't for them. We offer a "settling-in" grace period:

• Early Withdrawal: If a child wishes to discontinue the club, you may request a refund for 50% of the total term cost. This request must be submitted in writing within one week (7 days) of the first lesson of the term finishing.
• Late Withdrawal: Once this one-week period has elapsed, no refunds or credits can be issued for the remainder of the term, as coaching staff and resources have been committed based on final numbers.

If CheckMates Chess is required to cancel a specific, pre-scheduled lesson (e.g., coach illness or internal scheduling conflict):

• Parents will be issued a pro-rata refund for the cost of that single lesson.
• These refunds are usually processed at the end of the term or credited toward the following term's fees, depending on your preference.

Unless the school, CheckMates or you inform us otherwise, your child is expected to make their own way to the room where chess lessons are on. This information is typically stated on the registration page and you must inform your child where they must go after school, unless stated otherwise. CheckMates are not liable to refund or compensate missed lessons in situations when the student has forgotten to attend, or has not attended for other reasons out of our control.

Sometimes, lessons must be cancelled due to circumstances beyond our control. This includes, but is not limited to:

• Red/Orange weather warnings or extreme weather conditions.
• School closures (e.g., heating failure, polling station use, or emergency repairs).
• National health emergencies or government-mandated restrictions.

In these instances, CheckMates Chess is not obligated to provide a monetary refund. However, to ensure your child doesn't miss out on their chess development, we will provide a supplementary online group session as a compensatory alternative.

Parents who have enabled the "Keep My Child Enrolled for Future Terms" option agree to be automatically charged when a new term is opened for enrolment.

• Automatic payments are processed at the start of each new term and are non-refundable once the term has commenced, except as outlined in sections 1, 2 and 4 above.
• If you wish to turn off "Keep My Child Enrolled for Future Terms", you must do so before the end of the current active term via your dashboard or by emailing us. Cancellation requests received after a payment has already been processed will not entitle you to a refund of that payment.
• By leaving the "Keep My Child Enrolled for Future Terms" option enabled, you are confirming that you have read and agreed to both these terms and the Keep My Child Enrolled for Future Terms. Terms & Conditions.

All refund requests must be sent via email to admin@checkmates.ie. Please include your child's name, school, and the reason for the request. Refunds will be processed back to the original payment method within 5-10 business days.